Transportation • Futa Bus

Futa Bus

Red buses aligned from futa bus

Futa Bus (Phuong Trang) offers a wide range of routes across southern and central Vietnam, connecting major cities, tourist destinations, and key economic hubs. Some of the primary routes include services between Ho Chi Minh City and Nha Trang, providing a convenient and affordable option for long-distance travel. Additionally, Futa Bus operates routes to popular destinations such as Da Nang, Hue, Vung Tau, Da Lat, and Can Tho, making it easy for travelers to explore the diverse regions of Vietnam.




Seater and Sleeper Bus Types


Futa Bus fleet features seater coaches for daytime routes and sleeper buses for overnight journeys.

Seated buses: single-deck coaches designed for daytime travel, typically with around 30 reclining seats that balance capacity and comfort. They offer quiet generous legroom, adjustable backs, individual reading lights, overhead luggage racks, air conditioning, and occasional onboard Wi-Fi; these buses are best for trips where passengers remain seated and want a straightforward, affordable way to travel.

Image of Futa bus Seat

Sleeper buses: double-deck or specially configured coaches for overnight or long-haul journeys. They provide horizontal sleeping berths instead of conventional rows of seats. Depending on the layout, sleepers may have stacked berths or private compartments and include features like privacy curtains, individual lights, blankets, and sometimes charging outlets. They prioritize rest and space over capacity, making them the preferred option for travelers who want to arrive refreshed after long overnight trips.

Image of Futa bus Sleeper



Routes





Change Policy


Futa Bus Policies
Seat To change your booking, please present your e-ticket along with your ID at a Futa Bus counter.
Change fees will be applicable as follows:
- Free if requested more than 24 hours before departure and on normal days (no festival/holiday time).
- Not allow if departure is in less than 24 hours or on festival/holiday time.
Sleeper To change your booking, please present your e-ticket along with your ID at a Futa Bus counter.
Change fees will be applicable as follows:
- Free if requested more than 24 hours before departure and on normal days (no festival/holiday time).
- Not allow if departure is in less than 24 hours or on festival/holiday time.
Sleeper VIP To change your booking, please present your e-ticket along with your ID at a Futa Bus counter.
Change fees will be applicable as follows:
- Free if requested more than 24 hours before departure and on normal days (no festival/holiday time).
- Not allow if departure is in less than 24 hours or on festival/holiday time.




Cancellation Policy


Futa Bus Policies
Seat To cancel your booking, please present your e-ticket along with your ID at a Futa Bus counter. Refunds will be issued in cash.
Cancellation fees will be applicable as follows:
- Not allow if departure is in less than 24 hours.
- 10% of the ticket fare if requested more than 24 hours before departure and on normal days (no festival/holiday time).
- 30% of the ticket fare if requested more than 24 hours before departure and on festival/holiday time.
Sleeper To cancel your booking, please present your e-ticket along with your ID at a Futa Bus counter. Refunds will be issued in cash.
Cancellation fees will be applicable as follows:
- Not allow if departure is in less than 24 hours.
- 10% of the ticket fare if requested more than 24 hours before departure and on normal days (no festival/holiday time).
- 30% of the ticket fare if requested more than 24 hours before departure and on festival/holiday time.
Sleeper VIP To cancel your booking, please present your e-ticket along with your ID at a Futa Bus counter. Refunds will be issued in cash.
Cancellation fees will be applicable as follows:
- Not allow if departure is in less than 24 hours.
- 10% of the ticket fare if requested more than 24 hours before departure and on normal days (no festival/holiday time).
- 30% of the ticket fare if requested more than 24 hours before departure and on festival/holiday time.




FAQ


Are fares refundable or changeable, and what is the cancellation policy?

Yes. Under the conditions listed above, you may request a change or refund from Futa Bus. Futa Bus requires you to present yourself in person at a Futa Bus counter with your ticket and ID, so YesMyTrips cannot process changes or cancellations on your behalf.

How do I pay?

Most major credit and debit cards are accepted on YesMyTrips.com, making it convenient for travelers worldwide. You can also use some e-wallets like Apple or Google.

Can I reserve a specific seat or berth?

YesMyTrips provides real-time seat selection for Futa Bus, so you can choose your preferred seat during booking.

Is baggage included?

Yes, You are allowed to bring up to 20kg (44lbs) of luggage on board.

What ID or documents do I need to bring to board?

Presentation of the e‑ticket is required for boarding Futa Bus services. Passengers should retain an offline digital copy or a printed version of the e‑ticket to prevent boarding delays due to loss of connectivity or device battery failure.

What happens if the bus is delayed or cancelled?

If a bus is delayed or cancelled, Futa Bus will offer you the option to change your booking or to cancel with a refund.

Are pets allowed?

Pets are not allowed.

Are there discounts for children?

There is not discount for children.

Are tickets electronic tickets or printed paper required?

Tickets are electronic, once your booking done YesMyTrips will sent the ticket to your email.

How do I contact customer service for questions or day-of help?

You can contact Futa Bus customer service at 1900 6067 or contact YesMyTrips support team at cs@yesmytrips.com or +84392017027.