Changes and Cancellations

Fast Track	Change	Cancellation
Fast Track Vietnam Airport	On Departure: Changes are allowed up to 24 hours before departure. On Arrival: Changes are allowed up to 24 hours before arrival.	No cancellation

Futa Bus	Change	Cancellation
Seat	To change your booking, please present your e-ticket along with your ID at a Futa Bus counter. Change fees will be applicable as follows: - Free if requested more than 24 hours before departure and on normal days (no festival/holiday time). - Not allow if departure is in less than 24 hours or on festival/holiday time.	To cancel your booking, please present your e-ticket along with your ID at a Futa Bus counter. Refunds will be issued in cash. Cancellation fees will be applicable as follows: - Not allow if departure is in less than 24 hours. - 10% of the ticket fare if requested more than 24 hours before departure and on normal days (no festival/holiday time) + a cancellation fee of 11,000 VND. - 30% of the ticket fare if requested more than 24 hours before departure and on festival/holiday time + a cancellation fee of 11,000 VND.
Sleeper	To change your booking, please present your e-ticket along with your ID at a Futa Bus counter. Change fees will be applicable as follows: - Free if requested more than 24 hours before departure and on normal days (no festival/holiday time). - Not allow if departure is in less than 24 hours or on festival/holiday time.	To cancel your booking, please present your e-ticket along with your ID at a Futa Bus counter. Refunds will be issued in cash. Cancellation fees will be applicable as follows: - Not allow if departure is in less than 24 hours. - 10% of the ticket fare if requested more than 24 hours before departure and on normal days (no festival/holiday time) + a cancellation fee of 11,000 VND. - 30% of the ticket fare if requested more than 24 hours before departure and on festival/holiday time + a cancellation fee of 11,000 VND.
Sleeper VIP	To change your booking, please present your e-ticket along with your ID at a Futa Bus counter. Change fees will be applicable as follows: - Free if requested more than 24 hours before departure and on normal days (no festival/holiday time). - Not allow if departure is in less than 24 hours or on festival/holiday time.	To cancel your booking, please present your e-ticket along with your ID at a Futa Bus counter. Refunds will be issued in cash. Cancellation fees will be applicable as follows: - Not allow if departure is in less than 24 hours. - 10% of the ticket fare if requested more than 24 hours before departure and on normal days (no festival/holiday time) + a cancellation fee of 11,000 VND. - 30% of the ticket fare if requested more than 24 hours before departure and on festival/holiday time + a cancellation fee of 11,000 VND.

Greenbus Thailand	Change	Cancellation
Seat Economy Class	No change	No cancellation
Seat VIP	No change	No cancellation

Greenlines DP	Change	Cancellation
Seat	No change	No cancellation

InterBusLines	Change	Cancellation
Sleeper	No change	No cancellation

KTM Berhad	Change	Cancellation
Premier Class Seat	No change	No cancellation
Seconde Class Seat	No change	No cancellation
Business Seat	No change	No cancellation
Seat	No change	No cancellation
Sleeper	No change	No cancellation

Lignite Tour	Change	Cancellation
Seat	No change	No cancellation
Seat VIP	No change	No cancellation

Lomprayah	Change	Cancellation
Seat	No change	No cancellation

Phantip Travel	Change	Cancellation
Seat Economy Class	No change	No cancellation
Seat Economy Class	No change	No cancellation

Phu Quoc Express	Change	Cancellation
Seat	No change	No cancellation
Seat VIP	No change	No cancellation
Seat Deluxe	No change	No cancellation

Phuket Bus 465	Change	Cancellation
Seat Economy Class	No change	No cancellation

Roong Reuang Coach	Change	Cancellation
Seat	No change	No cancellation

State Railway of Thailand	Change	Cancellation
First class bed (AC)	- Allow on normal days (no festival/holiday time). - No changes are allowed if the ticket was issued more than 90 days in advance or if there is less than 1 day remaining until departure. Change fees will be applicable as follows: - 20% of the ticket fare if changes are made 3 days before departure - 30% of the ticket fare if changes are made 2 days before departure - 50% of the ticket fare if changes are made 1 day before departure - If the new ticket has a higher fare, the difference must be paid in addition to the change fee. - Passenger name modifications are not permitted under any circumstances.	- Allow on normal days (no festival/holiday time). - No cancellation are allowed if the ticket was issued more than 90 days in advance or if there is less than 1 day remaining until departure. Cancellation fees will be applicable as follows: - 70% of the ticket fare + 30THB/ticket + a cancellation fee of 11,000 VND.
Second class bed (AC)	- Allow on normal days (no festival/holiday time). - No changes are allowed if the ticket was issued more than 90 days in advance or if there is less than 1 day remaining until departure. Change fees will be applicable as follows: - 20% of the ticket fare if changes are made 3 days before departure - 30% of the ticket fare if changes are made 2 days before departure - 50% of the ticket fare if changes are made 1 day before departure - If the new ticket has a higher fare, the difference must be paid in addition to the change fee. - Passenger name modifications are not permitted under any circumstances.	- Allow on normal days (no festival/holiday time). - No cancellation are allowed if the ticket was issued more than 90 days in advance or if there is less than 1 day remaining until departure. Cancellation fees will be applicable as follows: - 70% of the ticket fare + 30THB/ticket + a cancellation fee of 11,000 VND.
Second class seat (AC)	- Allow on normal days (no festival/holiday time). - No changes are allowed if the ticket was issued more than 90 days in advance or if there is less than 1 day remaining until departure. Change fees will be applicable as follows: - 20% of the ticket fare if changes are made 3 days before departure - 30% of the ticket fare if changes are made 2 days before departure - 50% of the ticket fare if changes are made 1 day before departure - If the new ticket has a higher fare, the difference must be paid in addition to the change fee. - Passenger name modifications are not permitted under any circumstances.	- Allow on normal days (no festival/holiday time). - No cancellation are allowed if the ticket was issued more than 90 days in advance or if there is less than 1 day remaining until departure. Cancellation fees will be applicable as follows: - 70% of the ticket fare + 30THB/ticket + a cancellation fee of 11,000 VND.
Second class seat (Fan)	- Allow on normal days (no festival/holiday time). - No changes are allowed if the ticket was issued more than 90 days in advance or if there is less than 1 day remaining until departure. Change fees will be applicable as follows: - 20% of the ticket fare if changes are made 3 days before departure - 30% of the ticket fare if changes are made 2 days before departure - 50% of the ticket fare if changes are made 1 day before departure - If the new ticket has a higher fare, the difference must be paid in addition to the change fee. - Passenger name modifications are not permitted under any circumstances.	- Allow on normal days (no festival/holiday time). - No cancellation are allowed if the ticket was issued more than 90 days in advance or if there is less than 1 day remaining until departure. Cancellation fees will be applicable as follows: - 70% of the ticket fare + 30THB/ticket + a cancellation fee of 11,000 VND.
Second class bed (FAN)	- Allow on normal days (no festival/holiday time). - No changes are allowed if the ticket was issued more than 90 days in advance or if there is less than 1 day remaining until departure. Change fees will be applicable as follows: - 20% of the ticket fare if changes are made 3 days before departure - 30% of the ticket fare if changes are made 2 days before departure - 50% of the ticket fare if changes are made 1 day before departure - If the new ticket has a higher fare, the difference must be paid in addition to the change fee. - Passenger name modifications are not permitted under any circumstances.	- Allow on normal days (no festival/holiday time). - No cancellation are allowed if the ticket was issued more than 90 days in advance or if there is less than 1 day remaining until departure. Cancellation fees will be applicable as follows: - 70% of the ticket fare + 30THB/ticket + a cancellation fee of 11,000 VND.
Third class seat (Fan)	- Allow on normal days (no festival/holiday time). - No changes are allowed if the ticket was issued more than 90 days in advance or if there is less than 1 day remaining until departure. Change fees will be applicable as follows: - 20% of the ticket fare if changes are made 3 days before departure - 30% of the ticket fare if changes are made 2 days before departure - 50% of the ticket fare if changes are made 1 day before departure - If the new ticket has a higher fare, the difference must be paid in addition to the change fee. - Passenger name modifications are not permitted under any circumstances.	- Allow on normal days (no festival/holiday time). - No cancellation are allowed if the ticket was issued more than 90 days in advance or if there is less than 1 day remaining until departure. Cancellation fees will be applicable as follows: - 70% of the ticket fare + 30THB/ticket + a cancellation fee of 11,000 VND.

Superdong	Change	Cancellation
Seat	No change	No cancellation

Tiger Line Ferry	Change	Cancellation
Seat	No change	No cancellation

Vietnam Railways	Change	Cancellation
Seat	No change	No cancellation
Bed Cabin 6	No change	No cancellation
Bed Cabin 4	No change	No cancellation
Bed Cabin 2 VIP	No change	No cancellation
Soft Seat	No change	No cancellation
Soft Seat	No change	- Allow on normal days (no festival/holiday time). No cancellation are allowed if there is less than 24 hours remaining until departure Cancellation fees will be applicable as follows: - 50% of the ticket fare + 50,000 VND per ticket. Should the transport service be cancelled or delayed because of weather or force majeure, you must cancel your tickets at the station to qualify for a refund.
Bed Cabin 6	No change	- Allow on normal days (no festival/holiday time). No cancellation are allowed if there is less than 24 hours remaining until departure Cancellation fees will be applicable as follows: - 50% of the ticket fare + 50,000 VND per ticket. Should the transport service be cancelled or delayed because of weather or force majeure, you must cancel your tickets at the station to qualify for a refund.
Bed Cabin 6	No change	- Allow on normal days (no festival/holiday time). No cancellation are allowed if there is less than 24 hours remaining until departure Cancellation fees will be applicable as follows: - 50% of the ticket fare + 50,000 VND per ticket. Should the transport service be cancelled or delayed because of weather or force majeure, you must cancel your tickets at the station to qualify for a refund.
Bed Cabin 4	No change	- Allow on normal days (no festival/holiday time). No cancellation are allowed if there is less than 24 hours remaining until departure Cancellation fees will be applicable as follows: - 50% of the ticket fare + 50,000 VND per ticket. Should the transport service be cancelled or delayed because of weather or force majeure, you must cancel your tickets at the station to qualify for a refund.
Bed Cabin 4	No change	- Allow on normal days (no festival/holiday time). No cancellation are allowed if there is less than 24 hours remaining until departure Cancellation fees will be applicable as follows: - 50% of the ticket fare + 50,000 VND per ticket. Should the transport service be cancelled or delayed because of weather or force majeure, you must cancel your tickets at the station to qualify for a refund.
Bed Cabin 6	No change	- Allow on normal days (no festival/holiday time). No cancellation are allowed if there is less than 24 hours remaining until departure Cancellation fees will be applicable as follows: - 50% of the ticket fare + 50,000 VND per ticket. Should the transport service be cancelled or delayed because of weather or force majeure, you must cancel your tickets at the station to qualify for a refund.
Bed Cabin 6	No change	- Allow on normal days (no festival/holiday time). No cancellation are allowed if there is less than 24 hours remaining until departure Cancellation fees will be applicable as follows: - 50% of the ticket fare + 50,000 VND per ticket. Should the transport service be cancelled or delayed because of weather or force majeure, you must cancel your tickets at the station to qualify for a refund.
Bed Cabin 4	No change	- Allow on normal days (no festival/holiday time). No cancellation are allowed if there is less than 24 hours remaining until departure Cancellation fees will be applicable as follows: - 50% of the ticket fare + 50,000 VND per ticket. Should the transport service be cancelled or delayed because of weather or force majeure, you must cancel your tickets at the station to qualify for a refund.
Bed Cabin 4	No change	- Allow on normal days (no festival/holiday time). No cancellation are allowed if there is less than 24 hours remaining until departure Cancellation fees will be applicable as follows: - 50% of the ticket fare + 50,000 VND per ticket. Should the transport service be cancelled or delayed because of weather or force majeure, you must cancel your tickets at the station to qualify for a refund.
Seat	No change	No cancellation
Seat	No change	No cancellation
Soft Seat	No change	No cancellation
Soft Seat	No change	- Allow on normal days (no festival/holiday time). No cancellation are allowed if there is less than 24 hours remaining until departure Cancellation fees will be applicable as follows: - 50% of the ticket fare + 50,000 VND per ticket. Should the transport service be cancelled or delayed because of weather or force majeure, you must cancel your tickets at the station to qualify for a refund.